Frequently asked questions
When will I receive my order?
This is a monthly subscription and you will be send a new enamel pin, embroidered patch and sticker OR a special item every month!
When will I be charged?
Subscriptions are billed monthly on the 15th. Failed payments are automatically retried a few days later. To update your billing information, please contact me directly for a secure link.
How much does shipping cost?
Shipping is automatically calculated based on your location.
Will I be notified when my order ships?
Yes, you will be notified via email when your order ships. Tracking numbers will also be provided.
Can I cancel my subscription?
Yes, of course! Cancel or pause at any time on your customer portal. if you have trouble, please reach out and I can handle your cancellation.